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Passports and Citizen Services

General Information

Appointments - Passports

The American Citizens Services Section of the U.S. Consulate General Guadalajara accepts passport applications and provides additional passport pages. All passport applicants must make an appointment and apply in person. Appointments are available Monday through Friday from 8:00 am to 11:30 am, except on U.S. and Mexican holidays

Appointments may be scheduled online here.

The American Citizen Services Section requires that all passport applications be filled out electronically prior to arrival. We no longer accept hand-written passport applications. All passport applications can be filled out here

Note: This policy does not apply to emergency passport applications involving a lost or stolen passport.


Appointments - CRBAs

The American Citizen Services Section offers appointments for all passport applications and Consular Reports of Birth Abroad (CRBA). Applicants with appointment confirmations may proceed directly to the Consulate’s public entrance on Lopez Cotilla for security screening. 

See Consular Reports of Birth Abroad for full details on how to make an appointment.


In most cases, all original documents submitted by the applicant in support of the application will be returned to the applicant on the same day. We do, however, reserve the right to retain citizenship documents throughout the entire adjudication of the passport. Previous passports will generally be cancelled and returned to the applicant.

A messenger service will deliver the new passport to an address within Mexico as indicated on the application for a nominal charge. 

Note: We cannot deliver passports to an address in the United States.

There is no expedited passport service in Mexico.

Passport Requirements

Basic passport application requirements can be found at the links provided below. Please note that additional documentation may be required.

Additional Information

Additional information is available on the Internet at  or you can contact the American Citizen Services Section of the Consulate by e-mail at or by fax at (01-33) 3825-1951.

Recorded information about consular services is also available 24 hours a day, 7 days a week at 3268-2200.

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