U.S. Citizen Services
The American Citizen Services (ACS) Unit of the U.S. Consulate General Guadalajara provides a wide range of services to U.S. citizens visiting or residing in Mexico. The ACS Unit issues passports, registers Americans born in Mexico, performs notarials, and provides assistance both to Americans who are arrested in Mexico and to the families of Americans who pass away in our consular district which includes the Mexican States of Jalisco, Aguascalientes, Colima, and Nayarit.
The American Citizen Services Unit cannot act as a travel agent, bank, lawyer, investigator, or law enforcement agent. Please do not expect the ACS Unit to find you employment, obtain housing or driving permits, act as interpreters, search for missing luggage, settle disputes with hotel managers or pay any bills.
The U.S. Department of State and embassies and consulates abroad are charged with providing consular protection and services to United States citizens abroad. The Department of State maintains a web site, http://travel.state.gov/ that outlines services and provides general information for American Citizens traveling and residing abroad.
You can also contact the Office of Overseas Citizens Services toll free number: 1-888-407-4747
Mexico is a beautiful and interesting country with a great deal to offer almost any traveler. Mexico has many laws and practices that are different from those of the United States, however, and it is important that visitors and residents understand these differences in order to avoid common pitfalls and enjoy a trouble-free stay. The information in the following pages has been prepared for the benefit of U.S. citizens traveling in the Guadalajara area, whether they are passing through, spending the winter months here, or residing in the Guadalajara area year-round. For additional information about traveling or living in Mexico, you may wish to visit the web site of the Mexican Embassy in Washington D.C. or the Mexican Ministry of Tourism.
We sincerely hope you enjoy your time in Mexico.
Announcement to US citizens in Chapala
Our monthly Chapala outreach for consular services is suspended this month, due to the lapse in federal government appropriations. All passport and notarial services continue to be available at the U.S. Consulate General in Guadalajara. Passport services are available by appointment Monday-Friday, 8:00 am to 11:30 am. Please see http://guadalajara.usconsulate.gov/service/passports-and-citizen-services.html to make an appointment.
Notarial services are available without an appointment Monday-Thursday, from 2:00 pm to 3:00 pm. Chapala residents who have previously submitted passport applications and have urgent travel may pick up their passports in person at the Consulate from 1:00-2:00 pm, Monday-Thursday.
- Appointments for Passport Services and Consular Reports of Birth Abroad (CRBA) can be made here.
Travel of Minors
On January 31, 2013, the Mexican National Immigration Institute announced the Regulations of the Mexican Migration Law relating to the travel of minors were being suspended until January 24, 2014.(http://www.inm.gob.mx/index.php/page/Noticia_310113). The regulations would have required international air and sea carriers to verify that all minors (under 18 years of age) traveling alone or accompanied by a third party of legal age (grandparent, uncle/aunt, school group) possess a notarized document showing the consent of both parents or those with parental authority or legal guardianship, in addition to a passport, before entering or leaving Mexico. The implementation of these regulations will now be delayed.
The U.S. Consulate General in Guadalajara would like to remind U.S. Citizens that Mexican law still allows Mexican authorities (e.g. Mexican immigration authorities) to require that any non-Mexican citizen under the age of 18 departing Mexico to provide written permission from any parent or guardian not traveling with the child to or from Mexico. The State Department recommends that the permission should include travel dates, destinations, airlines and a brief summary of the circumstances surrounding the travel. The State Department also recommends that the child carrying the original letter – not a facsimile or scanned copy – as well as proof of the parent/child relationship (usually a birth certificate or court document such as a custody decree, if applicable). Travelers should contact the Mexican Embassy or the nearest Mexican consulate for current information.
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